DLF uses unique algorithms to rate products based on the quality of the information we have and also the standards of the various suppliers. The ratings are NOT based on the quality of the actual product itself and no testing of the products have taken place. The rating that appears here takes into account criteria such as suppliers' membership of a trade association with a code of practice and the comprehensiveness of the information supplied to us on each product e.g. image, price or description.

We record details of suppliers membership of Trade associations with a code of practice. Our star ratings give greater weighting to Trade Associations with codes of practice which are approved by the Office of Fair Trading (OFT) or governed by an audit scheme. For more information read 'Our values' at the top of this page.

The British Healthcare Trades Association (BHTA) is the UK's oldest and largest healthcare association (founded in 1917). Its membership consists of some 350 companies from across non-pharmaceutical sectors of the healthcare industry. Members of the BHTA sign up to a code of practice designed to ensure the public can trust that members will give a good service. The BHTA have applied to the Office of Fair Trading (OFT) to have this code of practice agreed as an OFT approved code.

The Telecare Services Association (TSA) is the representative body for the telecare industry in the United Kingdom. The TSA aims to promote and support the telecare industry and highlight the benefits of telecare for service users, their friends, family and carers.
The TSA has developed a Code of Practice for its members which indicate that the service provider has undergone robust independent inspection, against a range of criteria accepted as the industry standard. The code of practice is governed by an audit scheme which meets the requirements of the United Kingdom accreditation service (UKAS).

The Lift and Escalator Industry Association (LEIA) is the trade association and advisory body for the lift and escalator industry. Its members have signed up to a code of practice which includes measures intended to ease consumer concerns and remove undesirable trade practices.

This indicates that the supplier has signed up to the International Organisation of Standards (ISO) 9000 series of standards.

The ISO 9000 series of standards define a Quality System which certifies that formalised business processes are being applied. The standards provide a number of requirements which an organisation needs to fulfill if it is to achieve customer satisfaction through consistent products and services which meet customer expectations.

The Telecare Services Association (TSA) is the representative body for the telecare industry in the United Kingdom. The TSA aims to promote and support the telecare industry and highlight the benefits of telecare for service users, their friends, family and carers.

The TSA has developed a Code of Practice for its members which indicate that the service provider has undergone robust independent inspection, against a range of criteria accepted as the industry standard. The code of practice is governed by an audit scheme which meets the requirements of the United Kingdom accreditation service (UKAS).

The pricing information that we provide is based on information supplied by companies. We ask them to give us retail prices, not including VAT. However, we advise you to check with the company for an up-to-date price.

If the price does include VAT please check with the supplier as you may be eligible for VAT relief. You can find out more about VAT relief at the Directgov website.

The date provided is the last date the price was checked.

Living made easy uses unique algorithms to rate products:

Our Supplier Standards rating focuses on the suppliers and manufacturers of each product. It takes into account criteria such as suppliers' membership of a trade association with a code of practice. We give greater weighting to trade associations with codes of practice which are approved by the Office of Fair Trading (OFT) or governed by an audit scheme which meets the requirements of the United Kingdom Accreditation Service (UKAS). The suppliers' provision of the name of the product's manufacturer and the suppliers' adherence to the ISO 9000 series of standards are also considered. For more information read 'Our values' at the top of the page.

Indicates whether the company is a member of the British Healthcare Trades Association (BHTA) or not. BHTA members sign up to a code of practice designed to ensure the public can trust that members will give a good service.

The BHTA have applied to the Office of Fair Trading (OFT) to have this code of practice agreed as an OFT approved code.

Indicates whether the company is a member of the Telecare Services Association (TSA) or not. The TSA has developed a Code of Practice for its members which indicate that the service provider has undergone robust independent inspection, against a range of criteria accepted as the industry standard.

The code of practice is governed by an audit scheme which meets the requirements of the United Kingdom accreditation service (UKAS).

Indicates whether the company is a member of the Lift and Escalator Industry Association (LEIA) or not. LEIA is the trade association and advisory body for the lift and escalator industry. Its members have signed up to a code of practice which includes measures intended to ease consumer concerns and remove undesirable trade practices.