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Please take a moment to read the following User Policy. If there is anything you do not understand, then please Contact Us.
Your access and use of AskSARA including any and all content, information and materials provided within it is subject to your acceptance of, and compliance with, the provisions of this User Policy.
IMPORTANT: By accessing and using AskSARA you will automatically be taken to have read, understood and accepted this User Policy. If you do not agree to be bound by this User Policy please cease to access and use AskSARA and any of the content found within it (including any content you have copied or downloaded).
AskSARA is provided to you by the Disabled
Living Foundation ("DLF", "we", "us" or "our"),
an organisation that helps older and disabled people find
equipment solutions that enable them to lead independent
lives. AskSARA is an assistive technology resource aimed
primarily for users of assistive technology (and their
families and friends), healthcare professionals who advise
clients with regard to assistive technology, and people
who work in the assistive technology industry.
AskSARA provides information to you through a variety of ways, including the provision of:
The Database, Factsheets and Reports have been compiled using information provided to us by producers, suppliers and/or distributors of the assistive technology featured
While we shall use reasonable endeavours to ensure that
AskSARA is generally available we make no representation
or guarantees as to such availability.
We reserve the right to withdraw access to all or any part of AskSARA for periods of time in order to modify the Database, the Factsheets and/or other content, for scheduled or unscheduled maintenance and for other purposes, without notice to you.
Since you will receive AskSARA via third party telecommunications networks, you acknowledge that we cannot guarantee that the availability of AskSARA will be uninterrupted or error free. Similarly we cannot guarantee that the transmission of any information over such telecommunications networks will be secure nor that you will be able to access AskSARA at all times.
IMPORTANT: AskSARA is therefore provided to you on an “as is” and “as and when available” basis, and your use of AskSARA is at your own risk.
IMPORTANT: You may only use AskSARA (including any content which you access or download) for lawful purpose(s),
and in any event in accordance with this User Policy.
You acknowledge that all rights in copyright, database rights,
design rights, trade marks and other intellectual property rights (whether
registered, capable of registration or otherwise) throughout the world,
for the full duration of such rights (“IP Rights”)
in AskSARA (including in the Database, Reports or the Factsheets) are
owned by us or our other licensors (as appropriate).
Except for your use of AskSARA in accordance with this User Policy, you are granted no IP Rights in respect of AskSARA.
You may print, copy or download any Factsheets, records from the Database or your Report or you may email your Report to a friend or a nominated Social Care Service provided always that:
This permission is revocable by us at any time.
All trade marks, logos, titles, brand and product names (the “Trade Marks”) which are featured in AskSARA, are owned by us or our licensors.
You may only use or refer to any Trade Marks which are included in content downloaded, copied or printed by you in accordance with this User Policy. Otherwise you must not offer or distribute any products or services under or by reference to the Trade Marks, or otherwise reproduce any of the Trade Marks without our express written consent.
AskSARA contains links to other websites which are not under
our control. These links are provided for your convenience only. We
are not responsible for the availability or content of
such other websites, nor for any products or services available from them.
Any such link should not be seen as an endorsement of such websites, or
any products or services contained on them.
You should be aware that your use of such other websites may be subject to additional terms and conditions imposed by the owners of those websites. Your dealings with such third parties are between you and the third party, and we accept no liability as a result of you accessing such websites or entering into contractual arrangements with the operator in question.
This User Policy may be amended from time to time, and we therefore suggest that you review it periodically.
While we do endeavour to ensure that the information contained in this Website (including in the Database, Reports and/or the Factsheets) is accurate, appropriate and up-to-date, you should note that:
Although we cannot guarantee the prompt editing or removal of any inappropriate or inaccurate content, if you find any content that is inaccurate or inappropriate then please Contact Us.
While we use virus checkers to check the content of AskSARA, we are unable to guarantee that is virus and/or error free. You should always check any content before downloading. Any content is downloaded by you from the AskSARA (including from the Database) at your own risk, and on the basis that you will be solely responsible for any damage to your computer system or loss of data that result from the download of such content.
IMPORTANT: Please note that you are solely responsible for any decisions you take based on the information contained in AskSARA.
On the basis that you are accessing AskSARA for business and commercial purposes, and/or the Disabled Living Foundation's status as a charity, you agree that, unless we specifically state otherwise, we provide AskSARA (including the Database, Reports and the Factsheets) to you without any conditions, warranties, or guarantees, whether express or implied, including but not limited to any implied warranties or conditions as to the satisfactory quality or fitness for a particular purpose, which are expressly excluded to the extent permitted by law.
We do not limit our liability if you die or are injured
as a result of our negligence, or if you suffer loss as a consequence
of any fraud by us (or for any other liabilities which we may not by law
exclude) and nothing in this User Policy should be read as making any
We shall not be liable to you in contract, tort (including negligence) or otherwise for:
In any event we will not be liable for any failure to perform
our obligations if we are prevented from doing so by an event beyond our
IMPORTANT: You acknowledge that, on the basis of the Disabled Living Foundation's charitable status the disclaimers and limits on our liability contained in this User Policy are fair and reasonable.
We reserve the right to suspend or terminate your access
to AskSARA without notice to you, if we reasonably believe you and/or
the organisation that has granted access to AskSARA to you (as applicable)
to have breached this User Policy.
You agree to indemnify us from and against any liability, loss, damage or expense caused to any person to the extent such losses, damages and expense is caused by your use of AskSARA.
Again you acknowledge that this indemnity is appropriate and reasonable given our charitable status.
Please note the following:
This User Policy shall be interpreted in accordance with English Law and in relation to any disputes which may arise in relation to this User Policy or AskSARA, you and we submit to the exclusive jurisdiction of the English Courts.
You can contact us by sending an e-mail message to: firstname.lastname@example.org
Or by writing to us at: Disabled Living Foundation, 380-384 Harrow Road, London W9 2HU.